3rd FICS Meet-UPs Tackles Improving Client Service and Writing Literature Review
Driven by the value to impart and share knowledge, principles and various work-related skills and practices, the University of the Philippine Open University (UPOU) Faculty of Information and Communication Studies conducted its 3rd FICS MeetUPs on 8 October 2019 at the UPOU Oblation Hall, Los Baños, Laguna. Tackling improving client service and writing a literature review, the 3rd MeetUps featured Ms. Gian Rose Cerdeña and Ms. Germaine Basan as its resource persons. Ms. Cerdeña kicked off with the topic titled “Quality Assurance: Customer Service, Why we try to do our best.” Using wit and quiet humour, she specified the seven [...]