Learning Center Reconceptualization (Memo CMDPB 2018-008: Learning Support Services through Appropriate Channels) - University of the Philippines Open University

Effective FS/FT 2018-2019, Learning Centers will operate under a reconceptualized and reconstituted set-up. For your guidance please be informed of the following:

From seven (7) geographically-based Learning Centers (LC) and one (1) Virtual LC (VLC), there will be Mega Learning Hubs (MLH) to be located in Luzon, Visayas, Mindanao, and the NCR. The MLH, while regionally located, are to function as strategically-located satellites of the UPOU HQ providing services under a learning commons concept. As such, it will cater to all types of learners, from anywhere in the country and outside of the country who may want to avail of computer, access internet connectivity, access online library, teleconferencing, and training resource services and other learning- related student activities.

Existing UPOU LCs in Diliman, Cebu and Davao will function as the MLH for NCR, Visayas and Mindanao, respectively. Since UPOU operations including student support are primarily delivered online, students may avail of UPOU academic and other support services through any of these MLHs and offices in the HQ and in Diliman.

The other LCs, namely, LC Manila, LC Baguio, LC Iloilo, LC LB and VLC will cease to exist.

Student support services have been distributed to the following offices:

General Information about UPOU Programs	Information Office	[email protected]
Admission, Application Status	Office of the University Registrar	[email protected]
Registration, Student ID, Refund	Office of the University Registrar	[email protected]
Student Records, Document Requests (Diploma, TOR, Certifications) and Graduation	Office of the University Registrar	[email protected]
Online Bookstore (Distribution and Sale of Course Materials)	OASIS	[email protected]
MyPortal	MyPortal Support	[email protected]
Email Account	ICTDO	[email protected]
Academic Advising	Program Chairs
Academic Status, Re-admission, LOA, Dropping, Completion, Removal	Faculty Offices	Faculty of Education [email protected] [email protected] Faculty of management and Development Studies [email protected] [email protected] Faculty of Information and Communication Studies [email protected] [email protected]
Library Services	Library Office	[email protected]
Examination	Office of Student Affairs	Local Students [email protected] Offshore Students [email protected]
Scholarship and Financial Services	Office of Student Affairs	[email protected]